Shipping and Delivery

We strive to deliver your order as quickly and accurately as possible. This document contains all the information about our shipping and delivery policy.

Processing time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the corresponding tracking information.

Delivery time

The average delivery time is 6 to 11 business days, depending on your location. Please note that delivery times may vary during busy periods or due to external factors beyond our control.

Shipping method

Orders are shipped via reliable shipping partners. Once your order has been shipped, you will receive a tracking number that allows you to track the status of your package.

Shipping costs

Shipping costs are displayed during the checkout process. These depend on the destination and the selected shipping type.

Responsibility during shipping

When the tracking information indicates that the package has been delivered to the address provided by the customer, the responsibility lies with the customer. It is important that address details are checked carefully. Any changes to the address must be communicated within 24 hours of placing the order.

Contact

If you have any questions about shipping and delivery, please contact us at info@ivycarterboutique.com.